"Your Consumer Protection Specialist"

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The Customer Protection Rules -- An Overview

May 13, 2008 -- 3200  -- Houston, TX

Located at:  11200 Richmond Avenue, Suite 100

May 4, 2004 -- Offices of Gexa Energy -- Houston, TX

Located at:  24 Greenway Plaza, Suite 604

May18, 2004 -- Offices of Alliance Data Systems - Dallas, TX 

 Located at:  17657 Waterview Parkway (Topaz Room, North Bldg - HQ2)

This one-day workshop will run from 9 a.m. to 4 p.m. and will provide attendees with a more thorough understanding of the following: 

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Key changes incorporated into the new customer protection rules adopted by the Public Utility Commission of Texas

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Insights into how these new rule requirements may affect your operations 

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Tools for ensuring that you stay in compliance

This workshop is a must for your company if you want to learn about the new customer protection rules and minimize the potential for non-compliance. Each attendee will receive written materials that can be used by others in your organization.

Who Should Attend? 

Retail Electric Provider staff members with responsibilities for:

bulletImplementing changes based on these rules; 
bulletand Responding to PUCT complaints

REGISTRATION INFORMATION

Registration is required. Registrations can be transferred to another member of your organization up to 24 hours before the workshop.

Registration Fee:  $350 per person and includes workshop materials, lunch and refreshments.   Invoices will be mailed upon receipt of registration.  Payments made be made by check or money order and must be received prior to the workshop.  Payments are accepted the day of the workshop.

Space is limited! Register now to reserve your space.

About the workshop presenter...

All workshops will be conducted by Ms. Patricia Dolese, the founder of Regulatory Compliance Services.  Ms. Dolese's years of experience in the PUCT's Customer Protection Division give her a unique "behind the scenes" viewpoint that cannot be obtained from any other source.  As an active participant in the drafting, implementation and enforcement of most of the PUCT's original customer protection rules, Ms. Dolese has an abundance of knowledge to share with companies seeking to improve their understanding the new rules.  
 

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Copyright © 2012 Regulatory Compliance Services
Last modified: February 10, 2012

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