- The Texas Retail Electric Scorecard
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Need
to know what kinds of customer complaints are being reported to the
Public Utility Commission as the retail market moves to full
competition? Want to know how the switching process is affecting
your customers? Does your team need to know about these and
other customer-affecting retail issues?
-
If
you answered yes to any of these questions the Texas Retail Electric
Scorecard is for you. Published on a monthly basis, and written
in non-technical language (minimal acronyms, no need for a secret
decoder ring), this newsletter will help provide your team with useful
information concerning the retail electric market in Texas.
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- The Texas Telephone Scorecard
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Is
your company receiving too many slamming complaints? Are you
worried that you may be subject to administrative penalties that could
amount to hundreds of thousands of dollars? Want to know what
types of enforcement issues the Public Utility Commission of Texas has
made its priority?
-
If
you answered yes to any of these questions the Texas Telephone
Scorecard is for you. Published on a monthly basis, and written
in non-technical language (minimal acronyms, no need for a secret
decoder ring), this newsletter will help provide your team with useful
information concerning the retail telephone market in Texas.
- The
Complaint Scorecard
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Want to know how you
compare to other "peer" companies? Need more detailed
information on the complaints being received by the PUCT against your
company? You need the Complaint Scorecard!
"Your Consumer Protection Specialist" 
Texas Retail Electric Insider